Due to a large-scale cyberattack on government registries, Lviv's administrative service centers have halted several services.

Due to a large-scale cyberattack by Russian hackers on Ukrainian state registries, the administrative service centers (ЦНАП) in the Lviv community have suspended several services. This was reported on December 20 by Valentina Bartoshik, the head of the Department of Humanitarian Policy of the Lviv City Council.

The suspended services include:

• business registration;
• real estate registration;
• issuance of civil status certificates (marriage, birth, or death certificates);
• assignment of postal addresses;
• services for changing residence due to the inability to verify data in the real estate registry;
• eBaby;
• vehicle registration and changes to personal data.

Additionally, it is currently impossible to process the appointment and payment of certain types of assistance that require a birth certificate (when children are part of the family), specifically:

• assistance for children of single mothers;
• assistance for sick children;
• assistance during adoption;
• assistance for children under guardianship or custody;
• social assistance for low-income families;
• children with disabilities;
• assistance for children raised in foster care and adoptive families;
• assistance for guardianship families;
• assistance for internally displaced persons (IDPs).

“Those who submitted documents for these services prior to this situation will unfortunately not have their applications processed either; they will need to wait until the registries are fully operational again. We cannot yet provide a timeline for the restoration of services, as we are awaiting official information from service providers,” – stated Valentina Bartoshik.

For further details, you can contact the ЦНАП support service at the phone number: (093) 297 57 95.

Recall that on December 19, Ukrainian state registries experienced the most extensive cyberattack in recent times. The attack was organized by Russians with the intent to disrupt the operations of the country's critical infrastructure. The Russian hackers involved in the attack claimed to have destroyed all data from the agency they accessed, including backup copies on servers in Poland.